Process of Creating a View that Allows a User to Transfer a Paused Task

To create a view that allows a user to transfer a paused task, perform the following tasks:

  1. Creating a New Link to Support Task Transfer

  2. Modifying the Business Object to Support Task Transfer

  3. Creating a Standard View to Support Task Transfer

  4. Modifying a Screen to Support Task Transfer

This topic describes how to configure the user interface for a custom business object to be multicall capable, which is a configuration that allows you to define a task view on a custom screen that allows the user to view a paused task for a parent record. For example, you can add a service request view that includes a parent service request applet and a child applet that includes a list of paused inbox items. This configuration allows the user to transfer a paused task to another user from a view rather than from the Inbox Items List view.