Task Does Not Display in the Task Pane

If Siebel CRM does not display your task in the task pane, then do the following:

1. Make sure you add the responsibility that you assign to the user to the task. For more information, see Adding a Responsibility to a Task.

2. Make sure the task references a view task group. Siebel CRM displays a task group that the Task Pane View references before it displays a view that is specific to a task group that it arranges sequentially. For more information, see Creating a Task Group.

3. Make sure the view task group references one of the following items:

   • The current standard view in the current application

   • The Task Pane View

   For more information, see Adding a Task Group to a View.

4. Make sure the parent task group references a view.

5. Make sure object definitions exist in the repository for the following items:

   • Task

   • Task group

   • Metadata

6. To deploy a task, make sure that it is not marked as Inactive in the Repository and deliver it to its parent Integration Workspace.

7. Make sure you properly defined the Context Business Component property. For more information, see Task Group.

8. For a task to show up in a given Siebel CRM application, such as Siebel Call Center, make sure that it is associated with a View associated with a Screen in that application. For more information, see Adding a Task Group to a View.