Using Logging on the Siebel Server

Event logging provides a convenient, nonintrusive way to trace components that require further examination. Similar to Siebel Workflow, the Siebel Task UI framework provides for tracing through event logging. You set trace levels on a server component to turn on logging on the Siebel Server.

To use logging on the Siebel Server

1. In the Siebel client, navigate to the Administration - Server Configuration screen, Servers, Components, and then the Events view.

2. In the Components applet, select the component you want to trace. For example: Siebel Call Center Object Manager (ENU).

3. To view the configurable event types for the component that you selected in the previous step, click the Events tab.

   Siebel CRM sets the log level to 1 by default.

4. Modify the value of the log level to 3, 4, or 5.

   For more information, see About Event Logging.

   You can increase the tracing level for the following events to increase the number of entries that Siebel CRM logs:

   • Task UI Object Manager Log

   • Task UI Conflict Log

   • Task UI Union Sql Log

If you increase the Component Event Configuration Log Level value, then Siebel CRM creates more tracing information. For more information, see Siebel System Monitoring and Diagnostics Guide.