LoyaltyAccrualService Operations

For a list of operations associated with this Web service, see the following table.

Name	Description
ProcessExternalOrder	Process all the transactions with the given order number.
ImportExternalOrderTxn	Imports the transactions from an external file, assigns the given order number to the files, and processes all the transactions.
ProcessExternalOrderTxn	Imports the transactions from given input, stamps the transaction with an order number, and processes all the transactions. The request mode can be either Process, or Simulate.
ProcessSocialActionTxn	Captures customers' social actions (such as checkins, Tweets, shares and so on) and processes their rewards in Siebel Loyalty. This operation automatically creates a new transaction for a referral reward based on the referee's purchase transaction. Rewards are on a one-time and recurring basis.
ExportPromotions	Exports the promotion of given program.
CancelOrder	Cancels all the transactions in a given order.

Request Message Description: ProcessExternalOrder

For a description of this request message, see the following table.

Node	Description	Type
Order Number – Number	The number of transactions this order number will be processed.	Number

Response Message Description: ProcessExternalOrder

For a description of this response message, see the following table.

Node	Description	Type
Total Points	Total number of points for a given order.	Number

Request Message Description: ImportExternalOrderTxn

For a description of this request message, see the following table.

Node	Description	Type
File Name	File name that contains the transactions.	String.

Response Message Description: ImportExternalOrderTxn

For a description of this response message, see the following table.

Node	Description	Type
Total Points	Total number of points for a given order.	Number
Siebel Message	Siebel Message of transactions.	Hierarchy

Request Message Description: ProcessExternalOrderTxn

Imports the transactions from an external file, assigns the given order number to the files, and processes all the transactions. The Request Mode can be either Process or Simulate. For a description of this request message, see the following table.

Node	Description	Type
Order Number	Order Number to be stamped to the saved transactions.	Number
Total Lines	Total number of transactions in the Input.	Number
Request Mode	Possible modes are Process or Simulate.	String
LOY EAI Transactions	Transactions in integration object format.	Integration Object

For a description of this response message, see the following table.

Node	Description	Type
Total Points – Number	Total number of points for the given order.	Number
Return Value – String	Possible values are Failure, or Success.	String
Siebel Message – Hierarchy	Siebel message of transactions.	Hierarchy

For a description of this request message, see the following table.

Node	Description	Type
SiebelMessage	One or more transactions in integration object format.	Integration Object

For a description of this response message, see the following table.

Node	Description	Type
ErrorArgs	Error message of each transaction.	Hierarchy
Siebel Message – Hierarchy	Processing information of transactions in the LOY EAI Transaction integration object format.	Hierarchy

Exports the promotion of given program. For a description of this request message, see the following table.

Node	Description	Type
Activity Date	Date needs to be between the start and end date of the promotion.	String
Export Flag	Export flag can be Y or N.	String
Program Name	Program name to which the user must export the promotions.	String

For a description of this response message, see the following table.

Node	Description	Type
Siebel Message	All the promotions in LOY EAI Promotion integration object format.	Integration Object.

For a description of this request message, see the following table.

Node	Description	Type
LOY Cancel Order Transaction	An instance of the integration object LOY Cancel Order Transaction.	Integration Object
Order Number	The order number of the order to be cancelled.	Number.

For a description of this response message, see the following table.

Node	Description	Type
LOY Cancel Order Transaction	An instance of the integration object LOY Cancel Order Transaction.	Integration Object
Order Number	The order number of the order to be cancelled.	Number.