Adding a Quick Action to the QuickActionList Control in Siebel Tools

Use the following procedure to add a quick action to the QuickActionList control in Siebel Tools.

To add a quick action to the QuickActionList control in Siebel Tools

1. Start Siebel Tools.

2. In the Object Explorer, select Applet, and then Chat Tab Applet.

3. In the Object Explorer, select Applet User Prop, then the QuickActionList control.

4. Configure the user properties for the QuickActionList control, for example, as shown in the following table.

   User Property Name	Description	Example Value
   Name	ActionItemX, where X represents the order in which the action appears in the Action menu on the chat dashboard. ActionItem2 indicates that the action appears as the second item on the list.	ActionItem5
   Value	The control name of the action that you are adding to the quick action list.	ViewContactSR

5. Publish the repository updates.

6. Restart the Siebel Server.