Logging in to Siebel Chat

When you have successfully installed Siebel Chat, you can launch it from your Siebel Call Center application. To log in to Siebel Chat, complete the steps in the following procedure.

To log in to Siebel Chat

1. Log in to your Siebel Call Center application.

2. Click the Log in button on the communications toolbar to log in to Siebel Chat.

   You are now ready to:

   • Receive, accept, and respond to inbound chat requests

   • Transfer and release chat interactions

   • Change your status from ready to not ready (and conversely)

   You perform all of these actions using the communications toolbar.