Viewing Invoice Images From a Billing Profile

To view the image of an invoice from a billing profile, follow this procedure.

To view the image of an invoice from a billing profile

1. Navigate to the Billing Profile portal.

   For information on the billing profile, see Accessing Billing Information.

2. Click the Bills view tab to display a list of bills for the billing profile.

3. Click Refresh to retrieve up-to-date data from the billing application.

4. In the Bills list, select the record for the invoice image that you want to view, and click View Invoice.

   If the user ID and password for the Web Center Content (WCC) host are the same as the user ID and password for the Siebel application, then the invoice image appears in a separate dialog box if the administrator sets up the integration between the WCC host and the Siebel application. For more information, see Setting Up the Invoice Image Feature in Siebel Communications.

5. If the user ID and password for the WCC host are different from the user ID and password for the Siebel application, then you must complete the following steps to view the invoice image:

   1. In the dialog box that appears, enter your login credentials, and click Sign In.

   2. Close this dialog box.

   3. In the Bills list, click View Invoice again.

      The invoice image appears in a separate dialog box.

6. If you want to view another invoice image, then select the record for that invoice image in the Bills list, and click View Invoice again.

   For the high-interactivity client, the invoice image appears in a second dialog box. For the Open UI client, the second invoice image replaces the invoice image in the first dialog box.