1. Configuring Siebel Business Applications
  2. Configuring a Tree Node

Configuring a Tree Node

One tree node defines one folder icon. This includes the top (highest) level node, such as Service Requests. Each tree node is a child of the tree. No hierarchy of child and grandchild tree nodes exist under the tree. The hierarchy of these object definitions does not reflect the hierarchy in the tree applet. Instead, the Position property of the tree node defines the hierarchical position of each tree node in the tree applet.

To configure a tree node

  1. In the Object Explorer, click Applet.

  2. In the Applets list, locate the applet you must modify.

  3. In the Object Explorer, expand the Applet tree, and then click Tree.

  4. In the Trees list, locate the tree you must modify.

  5. In the Object Explorer, expand the Tree tree, and then click Tree Node.

  6. In the Tree Nodes list, add a new tree node using values from the following table.

Property Description

Display Name

Define the name of the tree node.Siebel CRM displays this name in the tree applet after the folder icon.

Applet

Specify the applet that Siebel CRM displays in the second portion of the view if the user opens the corresponding folder. Typically, you specify a list applet. Make sure the applet references a business component that is in the appropriate hierarchical position in the business object.

Position

Do the following:

  • Define the hierarchical position of the tree node relative to other tree nodes.

  • Define the sequence of the tree node for the level where the tree node resides.

For more information, see Defining the Position Property of a Tree Node.

Business Component

Specify the same business component that is defined for the applet that Siebel CRM displays in the second portion of the view.

Make sure each tree node in the hierarchy references a unique business component. You cannot use one business component for multiple tree nodes because Siebel CRM will not properly refresh the business component.

Label Field

Specify the name of the field that provides the names in the list that Siebel CRM displays if the user expands the node. For example:

  • The Order Number field provides values for the RMAs and Service Orders node.

  • The Description field provides values for the Activities node.

Selected Bitmap Index

Specify the number 5. This number identifies the folder symbol.