1. Configuring Siebel Business Applications
  2. How Siebel CRM Uses Bookmarks with the Thread Bar

How Siebel CRM Uses Bookmarks with the Thread Bar

A thread button can display a link that navigates the user to a previous page. The link requires the GotoBookmarkView Siebel Web Engine command. The link for each thread button must contain at least the following parameters:

SWECmd=GotoBookmarkView&SWEBMCount=2SWECount=3

where:

  • SWEBMCount=2 indicates that Siebel CRM uses bookmark number 2 to create the view.

  • SWECount=3 is the bookmark ID for the current view.

For example, Siebel CRM uses the od tags and thread link format to translate the thread button for the A.K. Parker account into the following HTML format:

<a href="https://www.mycompany.com/start.swe?SWECmd=GotoBookmarkView&SWEBMCount=2& 
SWECount=3>Account: AK Parker</a>

If the user clicks the thread button to display a bookmarked view that the user previously accessed, then Siebel CRM creates a new bookmark that identifies the view that it currently displays. The bookmark ID for the new view is the current od count increased by 1. The od count is the count that Siebel CRM sends to the Siebel Server in the request.

Bookmark deletion policy is not modified with the bookmark ID assignment policy. Siebel CRM keeps the most recently created 20 bookmarks and deletes all other bookmarks, by default. If the od count in the user request is less than the od count on the Siebel Server, then Siebel CRM deletes all the bookmarks that contain an od count that is larger than the od count in the user request.