Organizing Files That You Customize

This topic describes how to organize files that you customize. A predefined file is a type of file that comes configured ready-to-use with Siebel CRM. A custom file is a predefined file that you modify or a new file that you create. A PNG file that you use for your company logo is an example of a custom file. You can customize the following types of files:

• JavaScript files

• CSS files

• Image files, such as JPG or PNG files

• HTML files

• XML files

Note the following guidelines:

• You must modify any relative paths that your custom file contains. For more information, see Updating Relative Paths in Files That You Customize.

• The folder structures that this topic describes applies to all cached and deployed files.

• Any third-party libraries that you use must reside in a predefined folder or in a custom folder.

Note: You must not modify any files that reside in the folders that the following table describes. You must make sure that these folders contain only Oracle content, and that your custom folders contain only custom content. This configuration helps to avoid data loss in these folders. If you modify any predefined file, then Siebel Open UI might fail, and it might not be possible to recover from this failure.

To organize files that you customize

• Store all your custom CSS files and image files that reside on the Siebel Application Interface in one of the following folders:

  AI_INSTALL_DIR\applicationcontainer_external\siebelwebroot\files\custom
  AI_INSTALL_DIR\applicationcontainer_external\siebelwebroot\images\custom

  where:

  • AI_INSTALL_DIR is the folder where you installed Siebel Application Interface.

  • Store all your custom presentation models and physical renderers in the following folder:

    AI_INSTALL_DIR\applicationcontainer_external\siebelwebroot\scripts\siebel\custom

    Predefined presentation models and physical renderers are stored in the following folder. You must not modify any file that resides in this folder:

    AI_INSTALL_DIR\applicationcontainer_external\siebelwebroot\scripts\siebel