Triggering the Request Message

This procedure creates an event that will trigger the message that has been configured in this chapter.

To trigger the request message

1. After all the previous tutorial procedures have been completed, start Siebel Financial Services.

2. Navigate to Service Requests, then Service Requests List view.

3. Drill down on the desired service request.

4. In the Account Services applet, use the Show drop-down list to select Add Payment Schedule.

5. Add a record in the Account Services applet, and step off the record to commit it to the database.

   If the transaction fails, indicated by the <StatusCode> element containing a non-zero value, FINS IFX Tutorial Converter sets the error flag. This flag causes the workflow to trigger an exception, which pops up an error message.