Outlook CalDAV Synchronizer Limitations

Some of the known limitations for Outlook CalDav Synchronizer CardDAV clients are as follows, consult your Outlook CardDAV client vendor for further details:

1. Outlook CardDAV Client uses the native Outlook Contact UI for users to update contact data. However, Outlook allows only a fixed number of Contact Emails (3), Web pages (1), Phone numbers (16 phones and 3 faxes), and Addresses (3).

2. Data loss occurs if more than the supported number of contact child entries are downloaded to the Outlook CardDAV client.

   • Outlook contact supports only 3 Emails:

     • E-mail: maps to vCard's EMAIL WORK type, Siebel's Business type

     • E-mail 2: maps to vCard's EMAIL HOME type, Siebel's Home type

     • E-mail 3: maps to vCard's EMAIL OTHER type (no type), Siebel's Other type

     Where more than one Business, Home, or Other type Email entry is created on the server, only one entry of each type is kept for the Outlook Contact after download synchronization.

   • Outlook contact supports only 1 Web page (URL)

     • Web page: maps to vCard's URL WORK type, Siebel's Business type

     Where more than one Business or Home type URL entry is created on the server, only one entry of each type is kept for the Outlook Contact after download synchronization. The Other type of URL entry is always discarded after download synchronization.

   • Outlook contact supports 19 Phone numbers but only 13 of them (10 phones and 3 faxes) are uploaded to the server, 6 phone number type entries are removed from the Outlook contact.

     • Business: maps to vCard's TEL WORK type, Siebel's Business type

     • Business 2: maps to vCard's TEL WORK type, Siebel's Business type

     • Home: maps to vCard's TEL HOME type, Siebel's Home type

     • Home 2: maps to vCard's TEL HOME type, Siebel's Home type

     • Mobile: maps to vCard's TEL CELL type, Siebel's Cell type

     • Other: maps to vCard's TEL OTHER type, Siebel's Other type

     • Pager: maps to vCard's TEL PAGER type, Siebel's Pager 1 type

     • Car: maps to vCard's TEL CAR type, Siebel's Car custom label

     • ISDN: maps to vCard's TEL ISDN type, Siebel's ISDN custom label

     • Primary: maps to vCard's TEL MAIN type, Siebel's Main type

     • Business Fax: maps to vCard's TEL FAX WORK type, Siebel's Business Fax type

     • Home Fax: maps to vCard's TEL FAX HOME type, Siebel's Home Fax type

     • Other Fax: maps to vCard's TEL FAX OTHER type, Siebel's Other Fax type

     • The following 6 Outlook Contact phone number type entries are never synchronized to the server (that is, never sent out by the CardDAV client) and are lost:

       Assistant, Callback, Company, Radio, Telex, TTY/TDD type

   • Outlook contact supports only 3 Addresses:

     • Business: maps to vCard's ADR WORK type, Siebel's Business type

     • Home: maps to vCard's ADR HOME type, Siebel's Home type

     • Other: maps to vCard's ADR OTHER type (no type), Siebel's Other type (empty type)

     Where more than one Business, Home, or Other type Address entry is created on the server, only one entry of each type is kept for the Outlook Contact after download synchronization.

3. Outlook Contact cannot display any entries with custom labels sent from the server. Custom label entries are not lost, they are returned for upload synchronization to the server.