Enabling Additional Logging

You can enable additional logging for debugging purposes.

Event logging writes events to the log file using the log level for each event type. The number you specify indicates the filtering level for logging. The default value is 3. This value means that events with a level of 1, 2, or 3 are logged, while events with a level of 4 or 5 are suppressed. Setting the filtering level to 5 means that all events are logged. For more information about event logging, see Siebel System Monitoring and Diagnostics Guide.

To enable additional logging

1. Start the Server Manager.

2. Enter the following command for each event type for which you want to enable additional logging:

   srvrmgr> change evtloglvl event_alias_name=level for component Docserver
   

   where:

   • event_alias_name is one of the following event types:

     • eDocDocServerEvent. The Document Server business service is the high-level entry point for document generation. This business service passes document generation requests to the code that handles correspondence, proposals, or presentations. Set the logging to eDocDocServerEvent to provide high-level information about the incoming document generation request.

     • eDocDocEngineEvent. Because a proposal can have many components, the proposal generation code can be called many times. The Document Engine component calls the proposal generation code as often as necessary to generate each of these components, and then merges them together. Set the logging to eDocDocEngineEvent to trace events related to calling the proposal generation code and to collating the final proposal document.

     • eDocCorrespEvent. Correspondence generation is the process of performing the mail merge from the Siebel CRM application into the predefined Microsoft Word document. Set the logging to eDocCorrespEvent to trace the mail merge process between Siebel CRM and Microsoft Word.

     • eDocProposalEvent. Proposal generation is the process of merging fields from the Siebel CRM application into the predefined Microsoft Word document. Set the logging to eDocProposalEvent to trace the merge process between Siebel CRM and Microsoft Word.

     • eDocPresentationEvent. Presentation generation is the process of merging fields from the Siebel CRM application into the predefined Microsoft PowerPoint presentation. Set the logging to eDocPresentationEvent to trace the merge process between Siebel CRM and Microsoft PowerPoint.

   • level is a number that indicates the log level for the event type.