Logging In to Siebel Mobile

Siebel Mobile is supported on iOS and Android devices. You typically access Siebel Mobile applications from the Siebel app downloaded from the Apple App Store or Google Play.

Logging in to Siebel Mobile Using the Siebel App

The following procedure describes how to log in to Siebel Mobile on a mobile device using the Siebel app. This task assumes that you have already integrated Siebel Mobile with the native features on your mobile device and completed, amongst others, the following key tasks:

• You have downloaded and installed the Siebel App

• You have set up the Application Server URL for Siebel Mobile

• You have configured the Siebel App on your mobile device

For more information about these tasks, see Process of Integrating Siebel Mobile with Native Device Features.

To log in to Siebel Mobile using the Siebel app

1. Start your iOS or Android device and then tap Siebel to start the Siebel app.

   Note: Please accept the license info page to continue. This is only displayed for the first time.

2. Enter the application URL as follow https://<web site domain>/<objmgr>/<lang>for the Siebel Mobile application in the host address.

3. Tap the Go button next to the host address to go to the Login page of the mobile Siebel app.

   1. Type in the Username and Password credentials for the application, and then tap Sign In.

      After successful login, the application starts and is rendered as normal in the Siebel app. The following buttons appear inside 9 dot grid icon under the application banner and persist for all views in the application:

      • Refresh button for refreshing the page in the browser.

      • Attachment button for going to the Attachment Manager view. For more information,see Managing Attachment Downloads

      • Home button for returning to the Home page of the Siebel app.