Viewing Presentation Detail Information for a Call
Complete the following procedure to view the presentation detail information for a call. The following file types are supported: GIF, JPEG, JPG, MP4, PDF, PNG, HTML, and ZIP.
To view the presentation detail information for a call
Tap Side Menu and then tap Calls to display the following:
The calendar showing the call planning information in the main pane.
The Contacts and Accounts list in the side pane.
Tap a call on the calendar in the main pane to open it and display the following:
The details for the selected call in the main pane.
A list in the side pane in which you can select the related items for the call.
Tap Presentation Detail in the list in the side pane.
All presentation items (messaging plans, messaging plan items, and related items) associated with the call appear in the Presentation Details list in the main pane.
The following table describes the presentation detail information.
Field Name
Description
Message
The name of the presentation item (messaging plan, messaging plan item, or related messaging plan item) that was shown during the call.
Response
The response rating recorded for the presentation item (messaging plan, messaging plan item, or related messaging plan item).
Duration
The duration in seconds that the presentation item (messaging plan, messaging plan item, or related messaging plan item) was shown during the call.
Sequence
Tracks the message plan items that are detailed and submitted for the call.