Siebel Mobile Products

Several mobile applications are included in the Siebel CRM product line. Each serves a different purpose and runs on different devices. Often, these applications complement each other. The mobile applications are as follows:

• Siebel Mobile Connected Applications. Siebel Business Applications accessed from a Siebel app downloaded from the Apple App Store or Google Play. This offering from Oracle provides access to Siebel Business Applications, with its native look-and-feel, from tablets and smart-phones.

• Siebel Mobile Disconnected Applications. Siebel Business Applications accessed from a Siebel app downloaded from the Apple App Store or Google Play. This offering from Oracle provides access to Siebel Business Applications, with its native look-and-feel, from tablets and smartphones.

  Note: Siebel Mobile disconnected and/or connected applications are not supported on client browsers.

• Siebel Mobile Web Client and Siebel Remote. A disconnected client and supporting data synchronized to the client without connection to the network. These applications provide intelligent transaction routing and data synchronization. Siebel Remote works only on Microsoft Windows-based desktops, laptops, and tablets.

Note: For information about Certifications, see the Certifications tab on My Oracle Support.

The following image illustrates the hardware platforms on which these products run. Form factors in the image refers to the general capabilities, screen shapes, and sizes of the various devices shown in the illustration.

• Siebel Mobile applications are supported on iOS (Apple iPad or iPhone) and Android (Samsung Galaxy tablet or smartphone) devices.

• Siebel Remote applications are supported on windows laptop, tablet PC, and sub-tablet PC.

The following table describes the software components of Siebel Mobile, and the supported hardware devices.

Product Group	Server Components	Client Component	Supported Client Devices
Siebel Mobile Connected	Siebel Mobile application in online mode (connected to Siebel Server).	Siebel app	An iOS or Android mobile device. For information about Certifications, see the Certifications tab on My Oracle Support.
Siebel Mobile Disconnected	Siebel Mobile application in offline mode (disconnected from Siebel Server). Synchronization Object Manager	Siebel app	An iOS or Android mobile device. For information about Certifications, see the Certifications tab on My Oracle Support.
Siebel Remote	Siebel Remote component group Disconnected Mobile Synchronization component group	Siebel Mobile Web Client Note that Siebel Mobile Connected and Siebel Mobile Disconnected are not related to the Siebel Mobile Web Client in any way.	Desktop PCs Laptops Tablets

The following table describes the supported applications of Siebel Mobile, and where to go for more information about these applications.

Product Group	Supported Applications	Related Documentation
Siebel Mobile Connected	Siebel supports Responsive Web Design, so any Siebel desktop application will work from any device. For example, the following Siebel Mobile connected applications are supported: Siebel Pharma Siebel Consumer Goods Siebel Sales Siebel Field Service Siebel Financial Services Siebel Clinical	If using Siebel Mobile in online mode only, then see the following: Siebel Mobile Guide: Connected Configuring Siebel Open UI Siebel Installation Guide
Siebel Mobile Disconnected	The following Siebel Mobile disconnected applications are supported: Siebel Field Service Siebel Sales Siebel Clinical Siebel Pharma	If using Siebel Mobile in both online and offline mode, then see the following: Siebel Mobile Guide: Disconnected Configuring Siebel Open UI Siebel Installation Guide
Siebel Remote	Almost all Siebel Business Applications and Siebel Industry Applications (Provides the same look-and-feel as those applications.)	Siebel Remote and Replication Manager Administration Guide