Transcode Business Service Usage with Outbound Communication

Consider an outbound communication between a Unicode Siebel application and a non Unicode external system that uses a Unicode communication channel, such as XML. In this situation, ways in which you can use methods on the Transcode business service include:

• Use the Validate method to execute preemptive logic in order to avoid a character conversion failure on the external system

• Use the Validate method to log a character conversion error that occurs on the external system

• Use the Convert method to use a substitute character to avoid an error on the external system