Specifying Parent Service Regions
You can set a parent region for any service region. Parent regions affect the list of available employees in the Dispatch Board screen, but do not affect processing for scheduling.
Note: Selecting a parent region does not affect scheduling for the
ABS or the Optimizer.
To specify a parent service region
Navigate to the Administration - Scheduling screen, then the Service Region List view.
Select a service region, and select a service region in the Parent Service Region field.