Finding Information About Records

You can view information about a record in the About Record dialog box. The following image shows an example of the About Record dialog box.

To find information about a record

Click Menu (the cogwheel icon), and then click About Record.

The About Record dialog box appears and it contains the following information.

Field	Description
Created On	Displays the date and time that the record was created.
Created By	Displays who created the record.
Updated On	Displays the date and time that the record was last updated.
Last Updated Source	Displays the component for the record. This information is useful for debugging issues when multiple components might change the data.
Last Updated On	Displays the date and time when the data changed in the database and provides a consistent timestamp usage across all components for each record. For remote users, the Last Updated date (in the extracted database) might be different from the Last Updated On date (in the server database).
Conflict #	Displays the conflict number. Siebel Remote uses this number to prevent duplication of records. For more information, see Siebel Remote and Replication Manager Administration Guide.
Modification #	Displays the modification number. This number increases each time a record is updated. It is used when two or more users try to update a record at the same time. For example, if user A and user B are both reading a record with modification number 3, and user A updates the record, then the modification number changes to 4. If user B then tries to update the record, then the modification number of user B’s record (3) is not current, and user B’s update is rejected. User B is not able to update the record until it is refreshed with user A’s changes.
Row #	Displays the Row ID for the record.