Members

The chapter explains the procedures necessary to administer and use the members functionality in Siebel Healthcare. It includes the following topics:

• About Members for Siebel Healthcare

• Scenario for Handling Insurance Agent and Member Inquiries

• Administrator Procedures for Members

• Adding Health Programs

• Configuring the Command Center for Common Member Services

• End-User Procedures for Members

• Editing the Layout of the Members Summary View

• Enrolling Members in Health Programs

• Example of Using the Command Center for Common Member Services

• Changing the Primary Network or IPA for Members

• Adding Additional Benefits Coverage for Members

• Setting the Member HIPAA Privacy Option