Managing Hospitality Accounts and Contacts

This chapter describes the procedures that sales managers, event managers, and sales representatives perform to create and manage event Hospitality Accounts and Contacts. It includes the following topics:

• About Hospitality Accounts and Contacts

• Process of Managing Hospitality Accounts

• Managing the Account Travel Profile

• Creating Account Event Templates

• Viewing Account Transactions

• Viewing Opportunities for Intermediary Accounts

• Creating an Account Business Plan

• Process of Managing Hospitality Contacts

• Managing a Travel Profile for a Contact

• Creating Event Templates for a Contact