Recording Deposits for an Event

During the event sales process, the customer might be required to pay one or more deposits that are applied to the final cost of the event. For example, the deposit might include $750 due with the signed contract, the contracted deposit might be payable at the time of a signed agreement, with 50 percent of the estimated balance due 30 days before the event, and the balance due 72 hours before the event.

In a typical scenario, the sales representative records the amount of the deposit, and when it is due. When the customer remits the first deposit payment, the sales representative records the amount received, the date it is received, and completes the turnover process to Event Management. As additional deposit funds are remitted by the customer, the Event Manager revisits the Billing Information view, records the latest deposit, and the date received. This process continues until all of the deposits are received. The last deposit recorded appears in the Billing Information form field.

This task is a step in Process of Capturing Hospitality Opportunities.

To record deposits for an event

1. Navigate to the Opportunities screen, then the List view.

2. From the Opportunities list, query for and select the opportunity record.

3. In the Opportunity record, click the link in the Opportunity Name field.

4. From the Opportunity form, click the Billing Information view tab.

5. In the Deposit Information section, click the single select button in the Deposit Amount field.

6. From the Deposit dialog box, create a new record, complete the fields, and click Save.

   Repeat this procedure to record each deposit payment.