Adding a Service Request to a Billing Account

Use the following procedure to add a service request to a billing account.

To add a service request to a billing account

  1. Navigate to the Billing Accounts screen.

  2. In the Billing Account list, drill down on the billing account to associate with a service request.

  3. Click the Service Requests view tab.

  4. In the Service Requests list, add a record and complete the necessary fields.