Checking Electronic Signatures

End users can use Siebel Pharma (desktop application) or the Siebel Mobile application for Siebel Pharma to electronically capture signatures. The Signature Audit Administration view lists all the electronically captured signatures of a contact to whom samples were dropped in a linear format.

As the samples administrator, be sure to check Signature Audit Administration regularly and perform signature capture verification to make sure that signatures collected from each contact are consistent.

The signature capture verification determines if the call information has been modified by comparing the information captured from the signature (the signature event string) with the current call information (the current call string). Reasons for call information modification include:

• Recreation of a sample receipt

• Sample adjustments

• Fraud

Signature capture verification is launched from the Verify button on the Signature Audit.

As the samples administrator you are responsible for your company’s samples inventory and making sure it complies with regulatory rules and regulations. Use the views described in the table in the topic Monitoring Samples Activities to monitor samples activity across the enterprise.