End-User Procedures

The end users are the sales representatives who distribute samples to health care professionals. They enter information to:

• Acknowledge receipt of the inventory transfers. For more information, see Acknowledging Full Receipt of a Samples Transfer.

• Use the new samples in regular call reporting. For more information, see Completing Contact and Account Call Activities

• Transfer samples to other end users. Sales representatives exchange samples among themselves. For more information, see Creating a Samples Transfer.

• Request more samples. For more information, see Creating a Samples Order.

• Perform inventory adjustments. For more information, see Adjusting a Past Samples Transaction.

• Reconcile inventory periods as needed. For more information, see Reconciling an Inventory Period.