Charging Partner Fees in Points

Because of an agreement between the partner and the host company, the host company can charge the partner fees, either in points or currency, for delayed or erroneous transactions.

Fees charged in points are recorded in the partner’s point balance while fees charged in currency are subject to payment processing.

To charge partner fees in points

  1. Navigate to the Partners screen, Partner List view.

  2. In the Partners list, identify the partner company whose point balance that you want to adjust.

  3. Click the Partner Name field’s hyperlink.

  4. Click the Partner Transactions tab.

  5. On the Loyalty Transactions list, create a new record, and complete the necessary fields. Some fields are described in the following table.

    Field Description

    Transaction Date

    Enter the date of the transaction.

    Program Name

    Enter the name of the program.

    Type

    Select Fee from the drop down menu.

    DR/CR

    Select Debit.

    Points

    Enter the amount of points to be debited from the point block.

    Note: Points entered as fees cannot exceed the points available in the selected point block.

    Point Block

    Enter the Point Block.

    Description

    Enter a description of the transaction.

Note: Once an adjustment transaction has been saved, it cannot be edited or deleted.