Creating Additional Rules for the Other Tiers

Additional rules are needed for other tiers that are not the lowest tier.

For example, the Silver Tier requires the following types of rules:

• Automatic Upgrade

• Qualify for same tier

• Requalify

• Downgrade

• Manual Upgrade

• Manual downgrade

• Manual Qualify Tier

Following would be the sequence of setting up these rules (assuming points and flights as criteria for tier qualification):

1. 250,000 Points & Not Expired - Upgrade to Platinum

2. 60 flight segments - Upgrade to Platinum

3. 120,000 Points & Not Expired - Upgrade to Gold

4. 40 flight segments - Upgrade to Gold

5. 60,000 Points and Not expired - Qualify for Silver

6. In Qual Period and Expire - Requalify Silver

7. Downgrade to Base

8. Manual Upgrade to Gold

9. Manual Upgrade to Platinum

10. Manual Downgrade to Base

11. Manual Qualify Tier

If you are not sure about the details for all of these rules, then see the Loyalty demonstration application.