Giving Vouchers to Members

Member service representatives can give vouchers to members for a number of reasons, depending on your business model. For example, if a flight was delayed, then all members on that flight might get a voucher for an upgrade on a future flight.

To give a voucher to a member

1. Navigate to the Loyalty Members screen.

2. In the Members list, select the member and click its Member Number (#) hyperlink.

3. Click the Vouchers view tab.

4. Add a new record to the Vouchers list, and complete the necessary fields.

   The voucher's expiration date is automatically calculated based upon the expiration rule defined in the voucher product.