Associating a Response Template to a Contact Call Treatment

Response templates associated with a contact call treatment determines the choice of responses that can be recorded as part of call reporting in Siebel Pharma.

The following procedure shows how to associate a response template with a contact call treatment.

To associate a response template with a contact call treatment

1. Navigate to Treatments screen, then the Contact Call Treatments view.

2. Click the treatment name.

3. In the Response Template list, create a new record.