Differences Between Static and Dynamic Drilldowns

The drilldown object definition in a static drilldown or a dynamic drilldown identifies a drilldown field and a view. These properties specify the list column or control that includes drilldown capabilities and the destination view if the user clicks the drilldown. In a dynamic drilldown, the drilldown object also includes dynamic drilldown destination object definitions. Each of these definitions references the Type field in the business component and specifies a value that Siebel CRM uses to examine the value in this field. If Siebel CRM finds a match in a dynamic drilldown destination, then it uses a different drilldown object that typically resides in a different destination view.

To use a dynamic drilldown, the user must be assigned a responsibility that allows this user to view the default drilldown. For example, assume Applet A on View B uses a dynamic drilldown and that View C is the default view for this drilldown. To make sure this drilldown works property, the user must be assigned a responsibility that allows the user to use View B and View C.