Adding Actions Automatically

If line items were added using a product favorite, and actions were associated with the product favorite (as described in Creating Product Favorites for Fleet Management), then the customer service representative does not have to add the action as described in this procedure. Instead, actions are automatically added to the stops, as follows:

• When the customer service representative adds the product favorite to the order, an order line item is created for each product favorite line item.

• When the customer service representative creates a stop record for the appropriate order line item, the action is automatically added for that stop.