Creating Locations for Fleet Management
When customer sales representatives create orders, they enter the locations of all pickups and deliveries. In addition, they can enter locations for the types: Border Crossing and Other.
The Location screen is specific to orders administration for Fleet Management. It includes an Account view and a Contact view, which uses accounts and contacts created in the standard Siebel application. For more information about working with accounts and contacts, see Siebel Applications Administration Guide.
For fleet management, one account might have many locations. For example, one of your accounts might be a large retail chain, and the locations that you provide transportation services to might include all of this chain’s individual warehouses and stores in your region. You must enter a location record for each of these locations.
Because many deliveries are to repeat customers, with pickup and drop off at the same locations, the customer service representative does not always have to enter new location information while placing an order.