Creating Product Favorite Records
You create product favorite records for Oracle Fleet Management in the same way as you do in standard Siebel Business Applications, as described in the section on product selection favorites in Siebel Order Management Guide.
Differences from standard order management are:
Product favorites for Fleet Management are created in the Administration - Fleet Management screen.
The fields described in the following table are added to the product favorites record, and all are optional.
Field | Description |
---|---|
Start Effective Date |
Enter the date when the product favorite can first be used. |
End Effective Date |
Enter the date when the product favorite can no longer be used. |
Line of Business |
Choose a line of business to which this product favorite applies. If you choose a line of business, this favorite will be available to add to an order only when the line of business in the order header matches this line of business. If you leave this field empty, this favorite will be available regardless of the line of business in the order header. |
Agreement |
Choose an agreement to which this product favorite applies. If you choose an agreement, this favorite will be available to add to an order only when the agreement in the order header matches this agreement. If you leave this field blank, this favorite will be available regardless of the agreement in the order header. |
Account |
Choose an account to which this product favorite applies. If you choose an account, this favorite will be available to add to an order only when the account in the order header matches this agreement. If you leave this field blank, this favorite will be available regardless of the account in the order header. |
Associated Product Favorites |
Select the parent product for the product favorite. All the line items for this product favorite are displayed in this picklist. You must select the parent product so relationships among the line items in the product favorite can be generated correctly. This field allows the administrator to enforce the selection of one product each time the other product is chosen. For example, you can associate the special service product Live Load/Unload with the commodity Cattle. In this example, the commodity Cattle would be the parent product, and the special service Live Load/Unload would be the associated product. Thus, whenever the customer service representative selects this favorite for transporting cattle, the service product would be added also. |