1. Order Management Infrastructure Guide
  2. Components of Unified Messaging

Components of Unified Messaging

The following figure shows the interaction between the components of Unified Messaging.

Components of the Unified Messaging Framework. In this image, Message Types Administration Views is connected by double-sided arrow to Message Types. Message Types is connected to United Messaging Service. Message Generation Engine is connected to United Messaging Service. United Messaging Service is connected by double-sided arrow to Message Responses. United Messaging Service is connect by double-side arrow to Automated Response Services, Popup Applet Message Display Service, and List Applet Message Display Service.