Providing Sufficient Capacity for Siebel Application Interface and the Network

This topic is part of Guidelines for Siebel Web Client Tuning.

Make sure that your Siebel Application Interface is appropriately configured to meet your performance requirements. See also Specifying Static File Caching on the Siebel Application Interface.

Make sure that your network capacity (bandwidth) meets your performance requirements, and that your environment supports full duplex Ethernet. In addition, it is highly recommended that you install all Siebel Servers on the same subnet. For more information, review the general requirements for Siebel Enterprise Server installation and configuration in Siebel Installation Guide.

The following factors impact decisions regarding network bandwidth:

• Application configuration. Large, complex views will require bigger templates, more controls, and more data to be sent from the Siebel Application Interface to the client. If bandwidth is an issue, then it is important to consider user scenarios to determine the optimal size and layout per view.

  For example, for views used frequently, reduce the number of fields displayed. Rather than assuming a specific set of columns to display in list applets, provide the minimal number of columns required in the base configuration and let users decide which columns to display. For more information, see Tuning Customer Configurations for Performance.

• Login. The first login is generally the most expensive operation for the Siebel client. The client infrastructure caches the main components of the application on first login. Subsequent logins require far fewer resources. Cached objects remain on the client computer until the cache is cleared or a new version of the application configuration is available.