Defining How Eligibility Output Displays

Eligibility is checked before the product or promotion is displayed in a catalog, Product picklist, or elsewhere in the interface.

Eligibility information is displayed when you select products to add to quotes, orders, or agreements. You can define how this information is displayed by setting the Eligibility Display Mode parameter value. Setting this value controls the Eligibility and Compatibility procedure which dictates the behavior of eligibility and compatibility as follows:

  • If set to 0, the procedure is not run. This stops price list visibility, contract visibility, and product effectivity filters from running also.

  • If set to 1, the procedure is run, and ineligible products are displayed with messages. In the Siebel Product Configurator, ineligible products are displayed in red text.

  • If set to 2, the procedure is run, and ineligible products are not included in selections.

You can set the Eligibility Display Mode parameter value at various levels in your application. For example, you can choose to set the parameter value from the Enterprise, Server or Object Manager level. You can also set the value at the applet, workflow call, or at the data service API level.

The Eligibility and Compatibility procedure looks for the display mode value in the following locations and in the following order:

  1. Display Mode workflow process property

  2. The EligibilityDisplayMode property on the applet

  3. The Eligibility Display Mode server parameter

  4. The Eligibility Display Mode default value (1 - show all products with messages)

Note: You can set EligibilityDisplayMode at workflow level, however it has no effect on how the user interface displays products.