Using the Siebel REST API to Access Workflows

This chapter describes how to execute workflows from the Siebel REST API interface. You can invoke all active, completed workflows that are not of type interactive flow and long running flow from Siebel REST API.

For more information on HTTP methods supported by the Siebel REST API and the corresponding Siebel CRM operation, see About Supported HTTP Methods.

When accessing workflows using Siebel REST API, the following considerations apply:

• All executable workflows are listed in the Workflow Catalog API.
• You can use JSON or XML data as input.
• Workflow execution in Siebel REST API is access-controlled. To provide access, see Configuring Siebel Workflows.
• The API description can be obtained in OpenAPI format.

Note: Do not add responsibilities to the Workflow Process Manager business service. This can prevent general workflow REST APIs from executing correctly.

It includes the following topics:

• Configuring Siebel Workflows

• About Using the Siebel REST API

• Using Siebel REST API to Access Workflows JSON Examples

• Using Siebel REST API to Access Workflows XML Example