Steps Used to Install Siebel Approval Manager

You can use the following steps to install the SAM application.

To install Siebel Approval Manager

1. Navigate to the location of the SAM build.

   This example shows the location of the SAM build in a Microsoft Windows environment:

   \\sam-image\SAM-673\Disk1\InstData\Windows\VM\Siebel Approval Manager.exe
   

   This example shows the location of the SAM build in a Unix environment:

   //net/sam-image/SAM-2.17.8/Disk1/InstData/Linux/NoVM/Siebel Approval Manager.bin
   

2. Start the SAM installer by using one of the following options:

   • On Microsoft Windows, double-click the Siebel Approval Manager.exe file.

   • On UNIX, enter the command ./Siebel Approval Manager.bin.

   The Siebel Approval Manager Installation window appears, displaying the installation process.

3. Select a language from the list of available options and click OK.

   The Introduction window appears.

4. Review the introduction information and click Next.

   The Installation Folder window appears.

5. Select a destination folder to install the SAM application.

   You can accept the default destination folder, enter a new folder location into the Where would you like to Install field, or click Choose to select a folder.

6. Click Next.

   The Web Server Application Folder window appears.

7. Select an Apache Tomcat home folder to deploy the WAR file.

   You can accept the default destination folder, enter a new folder location into the Please Choose a Folder field, or click Choose to select a folder.

   Note: Oracle recommends selecting the location where Tomcat is installed, such as C:\Siebel\ses\applicationcontainer_internal.

8. Click Next.

   The Database Details window appears.

9. Select a database.

   The available options are Oracle Database Enterprise Edition and Microsoft SQL Server.

10. Click Next.

    If you select Oracle Database Enterprise Edition, then the Oracle Database User Inputs window appears, enabling you to enter the Oracle Database information.

    If you select Microsoft SQL Server, then the MSSQL Database User Inputs window appears, enabling you to enter the Microsoft SQL Server database information.

11. Enter the required database information.

    Field	Example Value in Oracle Database	Example Value in Microsoft SQL Server
    Database Server	slc09urt	slc09uiu
    Database Name	Not applicable	MSUIU128
    Database Instance Name	qaurt1	BIN_INST1
    Port Details	1551	34100
    Username	ORAURT108	MSUIU128
    Password	ORAURT108	MSSQL
    Table Owner Name	ORAURT108	dbo
    Siebel Server Location	C:\Siebel\ses\siebsrvr	C:\Siebel\ses\siebsrvr

12. Click Next.

    The SAM Email Configuration Inputs window appears.

13. Enter the SAM email configuration information.

    Field	Example Value
    SMTP Hostname	internal-mail-router.example.com
    SMTP Port	25
    Username	[e-mail]
    Password	changeme
    Noreply	[e-mail]
    Mailto	[e-mail]

14. Click Next.

    The Email REST API Inputs window appears.

15. Enter the mail REST API information.

    Field	Example Value
    Email UserID	[e-mail]
    Email Password	siebel
    Email Folder	inbox
    Email server	mail.example.com
    Email server port number	993
    Web server port number	8080 (This port number is also the Tomcat port number.)

16. Click Next.

    The Pre-Installation Summary window appears.

17. Review the summary page and click Install.

    The installation process begins. When the installation process has successfully completed, the Install Complete window appears.

18. Accept the default selection to restart your system and click Done.

    Alternatively, select the option to restart your system manually. Click Done and then restart your system manually.

19. After your system is restarted, verify the WAR files to ensure they are deployed under the SAM application container.

    1. Access this location: C:\Siebel\ses\applicationcontainer_internal\webapps.

    2. Check to ensure that sam.war and emailapprover.war files are in the webapps folder.

    For information on how to deploy and configure workspaces, see Deploying and Configuring Workspaces.

20. Verify that the SAM URL is valid, as follows:

    1. Launch the SAM URL using this format: http://localhost:tomcatport/sam/login.

       For example: http://slc01qlu:8080/sam/login

    2. Enter the user name and password to log into the SAM application.

       The SAM home page appears.