Extensible

Siebel Financial Services EAI can be extended using standard class derivation or API implementation. You can extend the generic industry XML connector by modifying its user properties and implementing the Siebel Industry XML Connector Factory APIs to support other industry XML standards. The Industry XML Connector provides the following services that are required in most industry XML standards.

  • Envelope and Header section.

  • Fault or Error section.

  • Body with heterogeneous command or messages.

  • Data Type Formatting - Support for multiple formats. For example, Interactive Financial eXchange (IFX) has Data type in DTD.

  • Data model mapping and transformation.

  • Overwriting the methods available in the APIs to customize industry XML connector on the Siebel CRM platform. The following illustrates the architecture of a customized industry XML connector.

    For details on customization solutions, see Industry XML Connector Factory APIs.

    Customized Industry XML Connector Architecture. This image contains the following components: Siebel User Interface, Siebel Object Manager(s), Database Server, Business Integration Manager, External Applications. There is an arrow going from Siebel User Interface to Siebel Object Manager(s) and then onto Database Server. There is an arrow going from Siebel Object Manager(s) to Business Integration Manager. There is a double-sided arrow going from Business Integration Manager to External Applications. Business Integration Manager contains the following components Industry xxx XML Transaction Manager, Industry xxx XML Data Transformation Engine, Industry xxx XML Converter, Industry xxx XML Dispatcher, XML Hierarchy Converter, MQSeries.