Configuring User Mailbox Access for the Exchange Service Account

The Exchange Connector uses the credentials of the user account under which it runs to interact with all of the Microsoft Exchange mailboxes in the Active Directory forest (one or more Active Directory domains that share certain characteristics and information). The Exchange Connector user account must have an active Microsoft Exchange mailbox account, and must have special mailbox access privileges to access other users’ active Microsoft Exchange mailboxes. This topic describes how to configure access privileges to users’ mailboxes for the Exchange Connector user account. For more information about these privileges, see About the Exchange Service Account.

This task is a step in Process of Configuring the Web Service Exchange Connector and Modifying SSSE Log File Settings.

The following procedures describe two ways of configuring the necessary credentials to access user mailboxes: a method that uses a script, and a manual method.