Contact Access
For a business contact in Siebel Business Applications to be accessible to SSSE during the outbound synchronization process, the Siebel user must have designated the individual contact record for synchronization by adding it to his or her Sync List.
During the inbound synchronization process for a user, a business contact is accessible to SSSE if either of the following conditions apply:
On the user’s User Map record, the Visibility Type specified for the user for the Siebel Business Contact domain is All.
If Visibility Type is set to Sales Rep, then contact records to be synchronized must be visible in the user’s My Contacts list.