Upgrading to Siebel CRM

You must reset any passwords on the Siebel Gateway that were previously encrypted using RC4 encryption. In the current release, such passwords are encrypted using AES instead of RC4. For more information about reencrypting these passwords, see Running the Encryption Upgrade Utility. Furthermore, the Siebel Server system service and server components do not work after a migration installation until you have updated them to use AES password encryption. Make these changes in coordination, as described in Siebel Installation Guide.

Note: When you upgrade to the current release, the Siebel Server system service password, which is required to connect the Siebel Server to the Siebel Gateway, is automatically reencrypted using AES encryption. The Siebel Gateway password parameter, which is set at the Siebel Enterprise level, is also automatically reencrypted. You do not have to reencrypt these passwords manually.