About Configuring Siebel Self Service

You can use Siebel Tools to perform the following tasks to configure Siebel Self Service for your business model:

• Configure Siebel business components, applets, views, and all other objects of Siebel Self Service as needed. For example, set declarative properties or add Web scripts.

• Create new controls, applets, views, or Web pages as needed, and add charts to views, as needed.

• Associate applets, views, and Web pages with the appropriate Siebel Web templates.

• Map the fields, controls, and applets to the placeholders in the appropriate template.

  • Fields and controls are mapped into an applet.

  • Applets are mapped into a view.

  • Views are mapped to a Web page (a Web page container).

In Siebel Tools, the application name for configuring Siebel Self Service is Siebel Service Portal. For more information, see Configuring Siebel Open UI.