Exposing the Siebel Metadata to Intelligent Advisor

This task is required if you need to expose the Siebel Intelligent Advisor integration objects (other than contacts) to Intelligent Advisor for metadata mapping.

Note: The Contacts integration object is available as standard in Siebel Intelligent Advisor integration.

The Intelligent Advisor metadata service is implemented based on Intelligent Advisor-defined XSD schema. In the request message description, the Siebel Server expects the OperationName_Input element, but it is unavailable. Also, the Siebel Server adds the OperationName_Output element in the response message description. To overcome this issue, the Siebel Server uses a filter service to add the OperationName_Input element and to remove the OperationName_Output element.

To expose the Siebel metadata to Intelligent Advisor

• Do one of the following:

  • Modify the existing workflow OPA Get Meta Data Service For PUB Sample Intake Contact Workflow to expose the new integration object. Step 1 of this workflow uses the PUB Sample Intake Contact integration object in the input argument, however you can change this to suit your requirements.

  • Create a new workflow similar to the OPA Get Meta Data Service For PUB Sample Intake Contact Workflow and use the Integration Object name in the input argument in the Get IO Definition step. In the Inbound Web Service, choose the newly created Workflow in the Service Ports applet.