Managing Applications on Siebel Public Sector Self Service

Only registered citizens who enter a user name and password to access the Siebel Public Sector Self Service Web site can manage benefit applications. To manage applications on Siebel Public Sector Self Service, citizens perform the following tasks:

• Applying for Benefits

• Resuming a Saved Interview

• Resuming the Submission of Applications

• Viewing the Status of Submitted Applications

• Revising Rejected Applications

• Adding Attachments to Applications

• Cancelling Applications

• Deleting Applications

• Viewing Cases

• Updating Cases

• Requesting Appointments for Cases

• Viewing the Status of Appointment Requests

• Requesting Appeals for Cases

• Viewing the Status of Appeal Requests