Showing the Intelligent Advisor Interview in Siebel Public Sector Self Service

To show the Intelligent Advisor in Siebel Public Sector Self Service, you create a runtime event.

To show details of Intelligent Advisor Interview in Siebel Public Sector Self Service

  1. In Siebel Public Sector, navigate to the Administration - Runtime Events screen, then the Action Sets view.

  2. In the Action Sets list, create a new record, and complete the fields as appropriate.

    An action set with a name of OPA_BusSvc is available in the preconfigured Siebel application.

  3. In the Actions list for the new action set, create a new record, and complete the fields described in the following table.

    Field Comments

    Name

    Type the name of the action. An action with a name of OPA_Action is available in the preconfigured Siebel application.

    Action Type

    Select an action type of BusService.

    Sequence

    Type a sequence of 1.

    Business Service Name

    Type the following name: Dyna Frame UI Service.

    Business Service Method

    Type the following method: BuildDynaFrame

  4. Navigate to the Events view.

  5. In the Events list, create a new record, and complete the fields described in the following table.

    Field Comments

    Sequence

    Type a sequence of 1.

    Object Type

    Select an object type of Applet.

    Object Name

    Select the applet that is used to render the Intelligent Advisor interview session (for example, OPA Interview Service List Applet).

    Event

    Select an event of DisplayApplet.

    Action Set Name

    Type the action set name that you create in Step 2.