Primary Phone Field User Property in Business Components

Any business component can have a named user property called Primary Phone Field. The property value is the field name of the same business component that contains the phone number and that must be dialed when a make-call command is invoked on an applet that uses this business component.

For example, the Account business component can have a Primary Phone Field user property set to the value Main Phone Number. This tells Communications Server that Main Phone Number is the field that must be dialed by default when dialing is requested on an account.

Under certain circumstances, the value of the @Phone macro is equal to the field designated as the Primary Phone Field.

For more information about specifying user properties, see the developer documentation on the Siebel Bookshelf.

Related Books

Configuring Siebel Business Applications

Configuring Siebel Open UI

Using Siebel Tools

Siebel Developer's Reference