About Installing the Siebel Database

Caution: In an upgrade environment, or in another environment where you have an existing Siebel database, you generally do not perform any of the tasks mentioned in this chapter. For more information, see About Installing in Upgrade Environments and Roadmap: Installing Siebel CRM in an Upgrade Case (Existing Database Requiring Full Upgrade).

The Siebel database on the RDBMS stores the data used by Siebel CRM. Siebel Server components (particularly Application Object Managers supporting Siebel Web Clients), Siebel Tools, and Siebel Developer Web Clients connect directly to the Siebel database and make changes in real time.

Siebel Mobile Web Clients download a subset of the server data to use locally. The mobile user periodically synchronizes the local database with the Siebel database through the Siebel Remote components on the Siebel Server. The synchronization process updates both the local database and the Siebel database.

The Siebel Database Configuration Utilities (also called the Siebel Database Server) refers to a set of files that you install on a Siebel Server computer, using the Siebel CRM installer. These files are accessed when you run the Database Configuration Wizard and the Siebel Upgrade Wizard in order to install and configure the Siebel database on the RDBMS.

In the Database Configuration Wizard, the main task that you perform for a new deployment is called installing the Siebel database. Additional tasks described in this chapter are sometimes referred to by using the general phrase configuring the Siebel database.

Note: Database Configuration Utilities is no longer a selectable option for new installations. The dbsrvr directory is created for all new installations of Siebel Enterprise Components or migration installations of Siebel Enterprise Server from prior releases. For installation with Siebel Enterprise Components, the New Database Repository and Ancestor Database Repository selections are available as options, where the product media for these modules was included in the Siebel installation image.

For instructions on installing Database Configuration Utilities, Siebel Server, and other Siebel Enterprise Server modules, see Installing Siebel CRM.

Note: This chapter assumes that you have already created the database instance. It also assumes that you have already installed the Database Configuration Utilities on the same computer as a Siebel Server, and in the same top-level installation directory. You install the Database Configuration Utilities only once, typically with the first Siebel Server that you install.

For a new deployment, you must install a Siebel Server and the Database Configuration Utilities on the same computer as the Siebel Gateway. For more information, see Requirements for Siebel Gateway Authentication. For information about the tasks that you must perform in the RDBMS before you install the Database Configuration Utilities, see Configuring the RDBMS.

The Database Configuration Utilities installed software has no runtime role in managing database operations for users running Siebel CRM. Some of the tasks that you can perform with the Database Configuration Wizard are for upgrades only, and are described in Siebel Database Upgrade Guide.

Note: After performing a new database installation, you must activate the license keys, as described in Activating License Keys. Then run the Siebel Management Console as described in this book.

This topic includes the following information:

Related Books

Siebel Database Upgrade Guide

Related Topics

Related Books