About the Siebel Network Image

For each Siebel CRM release, you must obtain the Siebel CRM media files and create the Siebel image from which you install Siebel CRM software.

Changes in the Siebel CRM media introduced in Siebel CRM 21.2 are described as follows. The remaining topics in this chapter describe how to obtain the Siebel media files from Oracle and how to create a Siebel image. As before, separate media are provided for each operating system supported for Siebel CRM.

Media packaging has been optimized and reorganized relative to prior releases, to reflect the changes stemming from the new installer. The Siebel Image Creator utility is no longer provided. You obtain the Siebel CRM media as ZIP files that require no special utility to prepare for use. Media are reorganized to support the new installer, relative to previous releases, and include modules not previously part of Siebel CRM media or installation. For example:

  • For all installation cases, only media for the current release of Siebel CRM are required.

  • Media are consolidated for server and client modules.

  • No separate language media are provided, apart from the ZIP files for installing non-ENU safeboot files.

  • Media for new database repository and ancestor database repository support files are provided for inclusion in Siebel CRM server installations, where required for your deployment.

  • Media for Oracle Database SE2 are provided for inclusion in Siebel Web Client installations (for Siebel Mobile Web Client).

  • Media for Oracle Database Client are provided for inclusion in Siebel Web Client installations (for Siebel Mobile Web Client). You can also install Oracle Database Client separately for use with Developer Web Client or Siebel Server, where applicable.

  • Media for Siebel IAA XML Connector, Siebel Outlook Addin, and Siebel Smart Answer are now provided. These modules do not use the new Siebel CRM installer and are not documented in this guide.

Related Topics

Installation-Related Changes in Siebel CRM

Installing and Using Oracle Database SE2 for the Local Database

Installing and Deploying Siebel CRM with Multiple Languages

About Siebel CRM Releases

General Requirements for Installing and Configuring Siebel Enterprise Components

Finding and Downloading a Siebel Maintenance Release

Related Books

For Siebel CRM language support, Unicode support, and legacy code page support for supported databases, see the Certifications tab on My Oracle Support.

Siebel Global Deployment Guide