Creating the Siebel Service Owner Account

This task is part of Planning Your Siebel Deployment.

(Windows) The Siebel Enterprise Server requires that you create a standard Windows system user account. This account must be available on each Siebel Server in your Siebel Enterprise under which Siebel services and components operate.

(UNIX) The Siebel Enterprise Server requires that you create a standard UNIX system user account. This account must be available on each Siebel Server in your Siebel Enterprise under which Siebel processes and components operate. (For convenience, the term Siebel service owner account is used here for both Windows and UNIX.)

Use the following guidelines to create the Siebel service owner account:

  • The Siebel service owner account must be defined or available on each applicable server computer: on the Siebel Gateway, on each Siebel Server in the Siebel Enterprise, and on any computer on which the Siebel File System exists.

  • (Windows) The Siebel service owner account must be part of a Windows domain, so that services are operated under the same account on all of the Windows servers.

    If you are using a local account instead, then you must set up that account to be identical on each server, using the same login ID and password.

  • (Windows) The Siebel service owner account must be part of the administrator group. The Siebel service owner account might be the same administrator account under which the Siebel CRM modules are installed, or a different account that is part of the administrator group.

  • (Windows) The Siebel service owner account must have the following Windows rights and privileges:

    • Log on as a Service

    • Act as part of the operating system

      Note: Group policy must also permit these rights for local policy.
  • (UNIX) Create the Siebel service owner account at the network level, using an appropriate administration tool for your UNIX operating system, so that the same account can be used for all of the UNIX server computers within the Siebel Enterprise Server. Make sure that the numeric values for uid and gid match across the various computers.

  • The Siebel service owner account password must not require a change on next logon and must be set not to expire.

  • The Siebel service owner account name or password cannot contain any spaces.

  • The Siebel service owner account must have read-write access to the Siebel File System and the Migration Package Location. Specifically, this account must have access to the primary Siebel File System specified in the Enterprise Profile you deploy. (The same is true of the Siebel Application Interface owner account.)

  • The Siebel service owner account name must not exceed 30 characters in length, including domain information.

  • When you determine the Siebel service owner account name and password, record this information in your copy of the worksheet in Siebel Deployment Planning Worksheet. (For security reasons, you might prefer not to record the password in the worksheet.) See also Siebel Security Guide.

Related Topics

About the Migration Package Location

(UNIX) Setting Permissions and Ownership on UNIX

Siebel File System Requirements

Siebel Deployment Planning Worksheet